At Clocki, we want you to be happy with the product. If something isn't working as expected, here's how we handle it.
If you run into a problem with Clocki, get in touch at hello@myclocki.com. We'll do our best to fix the issue quickly. Most problems can be sorted out within a few hours.
If we can't resolve your issue and you're not satisfied, you can request a full refund within 3 days of your subscription purchase. After the 3-day window, refunds are no longer available.
To request a refund, email hello@myclocki.com with your account email and a brief description of the issue. Approved refunds are processed within 10 business days and returned to your original payment method.
Your 14-day free trial is completely free. No payment is taken during the trial, so there's nothing to refund. You only pay when you choose to subscribe.
You can cancel your subscription at any time through the billing portal in your Settings page. After cancellation, you'll keep access until the end of your current billing period. No partial refunds are given for unused time after the 3-day window.
Questions? Email us at hello@myclocki.com.